About Us

About NL911

NL911 is a not-for-profit corporation established through the Emergency 911 Act

Our mandate is to establish, implement and operate a province-wide emergency 911 telephone service. NL911 is responsible for ensuring the service protects personal information, provides accurate and current information to primary and secondary PSAPs, integrates civic addressing when available, is efficient and cost-effective, and is flexible and responsive to changing technologies. In addition to this mandate, a commitment was also made for NL911 to explore and implement a more advanced NG911 service.  

Our vision is to improve public safety by providing and developing 911 systems that will enhance emergency response services for the province.