Our Initiatives

Our mandate

NL911 develops, manages and administers the emergency 911 telephone service for Newfoundland and Labrador in accordance with the Emergency 911 Act and Emergency Fee Regulations.

NL911 has an objective to ensure that the emergency 911 telephone service is operating in an effective and efficient manner. All NL911 initiatives focus on this objective by improving existing process, educating the public and being flexible and responsive to changing technologies.